Hyundai President & CEO John Krafcik 2013 NADA Keynote

Addressing a packed house of U.S. automotive dealers,Hyundai President & CEO John Krafcik delivered the industry keynote address at the 2013 NADA Convention and Expo Saturday afternoon. Krafcik encouraged the industry to defy conventional wisdom and touched on the ways Hyundai and its dealers have taken unconventional approaches with its design, retail processes, and premium products. Krafcik also spoke to the entrepreneurial spirit of dealers and the critical role they play in leading innovation in the auto industry.

Krafcik opened by complimenting the industry on its recent achievements and affirmed his confidence in the automotive retail model. "You provide jobs, provide a stable tax base and contribute to philanthropic causes in your local communities across the country. Yet it seems like every day someone is bashing the U.S. automotive retail system as being out of touch or inefficient. From our perspective at Hyundai, the franchised dealer system in the U.S. works because it's the concentrated distillation of another system that we know works. One that's been proven over the last couple of centuries -- the American free enterprise system."

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